A new payment method is being introduced at London Heathrow Airport which will see a cardless and cashless process for passengers.
Plaza Premium Lounges is one of the first outlets at Heathrow to launch the payment method, known as Alipay, across all the terminals it operates in.
Alipay is a popular, eWallet payment system based in China which provides a secure way to shop and store money and all transactions are carried out safely through the Alipay website, either by searching for the outlet name or by scanning a QR code via a mobile phone, tablet or other technical devices.
The payment method is already popular within the travel industry with many airlines and airports across the world already accepting the electronic payment process such as Aeroflot, Vanilla Air and Emirates.
Amin Amin, general manager of the United Kingdom arm of Plaza Premium Group said: “Alipay is already a successful and well-known brand across East Asia and we’re proud to be able to bring the concept to Europe and the UK, but more importantly be the first brand to bring it to London Heathrow Airport through our lounges, proving that once again Plaza Premium Group has a strong desire to do be one step ahead of our competitors which in turn gives a better customer experience..
“Alipay is a slick, easy and convenient way of paying in an ever-growing technology led age that is becoming ever-less reliant on cash and card payments and means that passengers that use our services won’t find the need to ensure that they carry various kinds of currency for the destinations that they will visit.”
Payment methods that work in association with Alipay include Visa, Mastercard and American Express and it was launched in China in 2004 and Zapper is the UK company that facilitates Alipay.
Stephen Glenfield, digital manager at Heathrow said, “We are constantly developing technology to adapt to the diverse needs of our passengers.
“We are delighted that Plaza Premium have become the first independent UK lounge to embrace Alipay, ensuring East Asian customers have a seamless and improved experience every time they travel through Heathrow”.
Ben Walker, commercial director for Zapper UK added: “We’re delighted to strengthen our partnership with Alipay by facilitating their launch into the Plaza Premium Lounges at London’s Heathrow Airport.
“The only independent lounges to accept Alipay in the UK, this will enable Chinese tourists travelling both to, from and via London the opportunity to pay and gain entry using their Alipay app. By offering a home-from-home payment experience, Zapper’s QR code solution is the ideal way to enable Alipay users to pay quickly and securely for goods and services when traveling.”
Plaza Premium Lounges can be found in the departures areas of London Heathrow Airport in terminals two, four and five and in the arrival areas of terminals two, three and four.